Payment Options

Online Billing Center

Access our online billing center at: https://billing.cybernauticdesign.com. 

Here, you can: 

• Update your account contact information
• Update your preferred automated payment method
• Pay a one-time service or annual recurring invoice

Note: Online credit card payments for invoices over $3,000 incur a 3% convenience fee.

Billing Communications

All billing related communication including invoices and payment receipts will be emailed from billing@cybernautic.com. Cybernautic will never mail you a paper invoice. 

Recurring Service Payments

*Recurring service costs can be paid monthly or annually.

MONTHLY

• Monthly recurring services are processed on the 1st or 15th of each month and must be set up for automated payment via credit card or ACH. Monthly recurring service payments cannot be paid with a check. 

• Based on the launch date of your website, your first recurring payment may be prorated, meaning it could differ slightly from the amount outlined in your original project proposal.

ANNUALLY

• You may opt to pay your recurring service costs annually via credit card, ACH, or check.
• Please make checks payable to: 
  Cybernautic
  2404 E. Empire Street
  Bloomington, IL 61704

For more information on the services included in your hosting and maintenance package, as well as common feature support add-ons, please refer to one of the solution articles linked below:

What is included in Cybernautic's base hosting & maintenance package?