There are several reasons why a form might not reach you from the website. Here are some common reasons:
1. You haven't entered an email recipient for your forms. You can log into Editor, find the page your form is on (often the Contact page, the Home page, or Items Appearing On All Pages) and look for the field that indicates an email recipient. Make sure the email address is entered correctly.
2. No one has submitted a form.
3. Your email provider may be blocking forms from the website. We ask that you have your provider whitelist email@example.com (the sending address of your website forms).
4. There may have been a code update that temporarily disrupted the form. If you let us know you're having issues, we can take a look at that for you.