Adding a Hyperlink

Modified on Fri, 10 Oct at 2:46 PM


Using the Link Tool

Adding a hyperlink in the Dynamic Text Area works just like you’d expect in any text editor—highlight your text, click the chainlink icon, and choose the type of link you want to apply. Here’s a breakdown of your options:


Internal Link

Use this to link to another page on your website.
After clicking the chainlink icon, choose Internal, then select a page from the list of available site pages.


External Link

Use this to link to a different website.
Choose External, then paste in the full URL.


Tip: Make sure your link starts with https:// so it functions correctly.


Email Link

This option creates a link that opens the visitor’s default email app.
Choose Email and enter:

  • The email address

  • An optional subject line

  • An optional message body

When someone clicks the link, their email client will open with all the fields pre-filled.


Phone Number

Use this to create a tap-to-call link (especially helpful for mobile users).
Choose Phone Number and enter:

  • The phone number

  • Optional extension

Clicking the link will trigger a phone call on supported devices.


Link to a File

Want to link to a PDF or other document?
Choose File Manager, then browse your folders or upload a new file.
Once selected, the file will be linked to the highlighted text.


To Remove a Link

Just highlight the linked text, click the chainlink icon again, and select Remove Link.



Pro Tip: Only hyperlink relevant words or phrases–not entire paragraphs. It makes the experience cleaner and easier for your users. 


Still Have Questions?


If you still have questions or can't find what you need, please don't hesitate to reach out to your web strategist or submit a support ticket. (How do I submit a support ticket?)

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