DNS Updates

Need a DNS Update? We’ve Got You Covered.

At Cybernautic, we make the web easy by managing the complex technical details so you don’t have to. One of those key services is DNS management...and when we manage your domain, you can contact us at any time to request a DNS update.

Our team of experts will ensure the requested update does not interfere with your website or other services relying on your domain, and deploy the new DNS quickly and easily.

What Is DNS?

DNS (Domain Name System) is like the phone book of the internet. It tells browsers, email servers, and other tools where to go when someone types in your domain name.

When Cybernautic manages your domain, we also manage your DNS settings—ensuring that your website, email, and other online services work exactly the way they should.

Requesting DNS Updates

If you need to make changes to your DNS whether it's adding a new record, pointing a subdomain to a third-party tool, or setting up email routing—just reach out to our tech support team and we'll take care of it right away.

Our team of experts will:

• Review the requested changes and confirm the request is coming from an authorized contact at your organization. Because of this, if the request is coming from a third-party IT company, we always recommend asking them to copy the business owner or main website contact to speed up that confirmation.

• Make sure the requested updates don’t conflict with your current settings

• Deploy the update quickly and efficiently

Note: As long as the request doesn’t interrupt or disable the live website we host for you, most updates are completed within 24 hours.

Common Reasons for DNS Updates

Here are a few scenarios where you might need us to update your DNS records:

• Setting Up Business Email (e.g., Google Workspace, Microsoft 365) -  If you're moving to or setting up email service, it often requires adding or updating MX records, SPF, DKIM, or DMARC records. These ensure your emails are delivered properly and help prevent spam. Keep in mind we provide email services and email marketing services. So, check in with us first.

• Connecting a Subdomain to a Third-Party Service - Need to connect shop.yourdomain.com to a third-party eCommerce platform or blog.yourdomain.com to an external blog? We can update CNAME or A records to direct that traffic properly.

• Verifying Domain Ownership - Some services (like Google Search Console, Facebook, or Mailchimp) may ask you to verify your domain by adding a TXT or CNAME record. We can do that for you in just a few steps.

• Securing External Apps or Tools - Sometimes external platforms require DNS changes for authentication, security, or integration purposes. We can help ensure those tools work while keeping your main site secure and uninterrupted.