Online forms are one of the most powerful tools on your website for generating leads, collecting information, and helping users connect with you. In Editor, the Form Block is where you can manage those submissions, adjust who receives notifications, and review every response that comes in.
This article walks through where to find your form submissions, how to customize notification settings, and what options you have inside the Form Block.
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Finding Your Form Submissions
Form submissions live directly on the page where the form is located. For example, if you have a “Contact Us” form, you’ll find those submissions inside the Contact Us page in your Page Manager.
To access the submissions:
Open the page that contains your form.
Scroll down to find the Form Block—it may be labeled “Form Submissions” or named after your specific form.
This block is where you’ll manage email notifications and view your archived form submissions.
Notification Settings
At the top of the Form Block, you’ll see several key settings that control how form notifications are sent and received.
Email Subject
This is the subject line that appears in your inbox when a form is submitted.
By default, it reads:
“A new form submission has been received.”
You can customize this for clarity—for example:
“New Contact Form Submission from My Website.”
Email Recipients
This is where you add or remove the people who should receive new form notifications.
Click the plus icon to add a new recipient.
Enter a name and email address for each contact.
Use the trash icon to remove a recipient.
You can include as many recipients as needed.
Tip: All form notifications are sent from
cms@cybernautic.com
. To avoid missing submissions, add this address to your email safelist.
Reply-To Recipients
This setting determines who receives replies when someone responds directly to a form notification email.
You can choose between:
Submitted Email Address – Replies go directly to the person who filled out the form.
Defined Email Recipients – Replies go to your internal recipient list (helpful for team coordination).
Important: Notification settings do not autosave. Always click Save Page in the top-right corner after making changes.
Viewing Form Submissions
Below your notification settings, you’ll find the Form Archive Grid—a timestamped list of every form submission received.
Each row displays:
The Date and Time of submission
Key fields such as Name and Email
Additional form-specific details
Filtering and Searching
Use the Start Date Filter in the top-left to view submissions by month and year.
Use the Search Bar in the top-right to find entries by keyword, name, or email.
Viewing Details or Deleting Entries
Hover over a submission row to reveal action icons:
Pencil Icon – Opens the full submission with all form fields and metadata, including IP address and submission page URL.
Trash Can Icon – Permanently deletes the submission.
Inside the full submission view, you may also see a Print button—handy for job applications or printable form records.
If your form doesn’t have this feature but you’d like to add it, contact clientservices@cybernautic.com.
Additional Settings & Controls
Some Form Blocks include an Additional Settings section below the main archive. Depending on your form, you may see:
Block Customization - Manage block headings or button text, background elements and other layout controls.
Success Message – Customize the message users see after successfully submitting the form. The on-screen success message will sometimes appear in a Dynamic Text Area just below the form block rather than behind a "Click Here to Edit" link as shown in the screenshot below).
Select Field Options – Edit dropdown or checkbox options for questions included in your form setup (for example, “How did you hear about us?”).
These settings vary by form type and site configuration.
If you’re unsure how to use them or would like help updating your form, reach out to our team—we’re happy to help.
Special Features
Some forms may include custom features such as:
Confirmation Emails (automatically sent to users after submitting)
File Upload Fields (for job applications or document requests)
For more details, see the related tutorials linked below.
- Viewing Files Attached to Form Notification Emails
- Editing the Confirmation Emails Sent to My Customers
Quick Reminder
Always click Save Page after making changes to your form block!
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